Plasma-Therm Wins Five Industry Awards
Company earns high scores in VLSIresearch's annual customer satisfaction survey of semiconductor manufacturers
Plasma-Therm has announced that for the 20th year a survey by VLSIresearch, a semiconductor supply chain market research and analysis company, has resulted in it winning multiple awards for its systems and customer service.
In VLSIresearch's annual Customer Satisfaction Survey, Plasma-Therm earned five awards, including two ‘ranked first’ awards. Plasma-Therm also earned the highest scores of all companies in two award categories, ‘Etch & Clean Equipment’ and ‘Focused Suppliers of Chip Making Equipment’.
Survey participants are asked to rate semiconductor equipment suppliers in 15 categories based on supplier performance, customer service, and product performance.
"The achievement of two 'ranked first' awards and five awards overall is very gratifying" Plasma-Therm CEO Abdul Lateef said. "While we continue to expand our product and application portfolio, we never lose our focus on providing the best service and support. We are working harder than ever to ensure success for all our customers, from small institutions and start-ups to specialty fabs and high-volume manufacturers."
In category of ‘The Best Suppliers of Fab Equipment’, which includes specialised manufacturers like Plasma-Therm as well as the world's largest equipment makers, Plasma-Therm ranked higher than every other company besides ASML, the world's largest maker photolithography supplier. Plasma-Therm also was ranked higher than all other suppliers besides ASML in 'The Best Suppliers of Fab Equipment to Specialty Chip Makers'.
With this year's awards, Plasma-Therm says it has now received a total of 42 awards over 20 years of participation in the Customer Satisfaction Survey. VLSIresearch received feedback from more than 94 percent of the chip market in this year's survey, which was conducted over 2-1/2 months and in five languages.