Agilent Technologies launches life science and chemical analysis centres
Agilent Technologies Inc. launched a new product demonstration centre at its Santa Clara, Calif., corporate headquarters, showcasing its life sciences and chemical analysis capabilities.
The Centre of Excellence launch follows the recent opening of a similar centre in Bangalore, India, and current expansion of Agilent's product demonstration centres in Paris, France; Manchester, U.K.; and Waldbronn, Germany. Planned for late 2007 is yet another centre in Little Falls, Delaware. Agilent also has Centres of Excellence specializing in life sciences and chemical analysis in Beijing, Shanghai and Hajiochi, Japan.
"These centres provide a one-stop customer experience highlighting our entire portfolio of products and services," said Chris van Ingen, president, Agilent Life Sciences and Chemical Analysis. "They demonstrate Agilent's commitment to our customers and business partners as the premier measurement company. We look forward to working alongside our customers on the applications, proof of performance and product demonstrations that these Centres of Excellence will facilitate."
Customers visiting the demonstration centre will have the opportunity to interact with Agilent senior management and applications specialists. They will be able to observe and participate in proof of performance for Agilent's chemical and bioanalytical systems using their own samples in a state-of-the-art, fully equipped facility.
The 5,000-square-foot Santa Clara facility, for instance, houses a complete array of Agilent's core platform products, including liquid and gas chromatography systems, LC and GC mass spectrometry systems and Agilent's DNA Microarray Scanner, the centerpiece of the Agilent microarray platform. The facility features multimedia-equipped conference rooms, a general wet lab, a proteomics prep lab, a genomics lab and an ICP-MS lab.
"These beautiful new facilities tremendously enhance the customer experience," explained Danilo Cazzola, vice president, EMEA Sales Marketing and Service, referring to recent major renovations at three European Centres of Excellence. "They greatly facilitate the sharing of ideas and knowledge."
European enhancements include:
• Paris -- a complete refurbishing of the demonstration lab and creation of a new customer-facing area;
• Manchester -- two new demonstration labs, one new customer education lab, and a separate customer reception area
• Waldbronn -- one new demonstration lab, one new customer education lab, and an expansion of the lobby and other customer-facing areas.
