News Article
Applied Materials signs contract with Inotera Memories
The
company has signed a two year system support contract with DRAM
manufacturer.
Applied Materials announced that it
has signed a two year system support contract with Inotera Memories,
a DRAM manufacturer in Taiwan. The contract covers all Applied
systems in Inotera’s 300mm facilities. Under this agreement,
Inotera is expected to realise significant cost savings over their
current practices, as well as improved system productivity.
“We’ve determined that partnering with Applied Materials will allow us to reduce cost and increase the performance of these systems,” said Alex Wang, Inotera Purchasing Department Manager. “We look forward to working with Applied to drive down the cost of our fab operations.”
“Inotera is a very successful DRAM manufacturer, and this contract affirms that we can bring significant value to a very cost sensitive business model,” said Manfred Kerschbaum, senior vice president and general manager of Applied Global Services. “In addition to reducing costs, we improve performance by enabling the fastest time to repair and recovery, reducing customer risk and enhancing predictability of operations.”
Key to this system maintenance agreement is Applied’s ExpertConnect capability that employs Applied’s global support infrastructure, extensive database of best practices and remote diagnostic technologies to rapidly identify and repair problems. Remote connectivity and robust data acquisition systems enable more efficient troubleshooting, tool matching, tool monitoring and faster response, regardless of the physical location of the equipment or service provider. ExpertConnect is a proven solution that is currently functioning on more than 1,000 Applied systems worldwide.
“We’ve determined that partnering with Applied Materials will allow us to reduce cost and increase the performance of these systems,” said Alex Wang, Inotera Purchasing Department Manager. “We look forward to working with Applied to drive down the cost of our fab operations.”
“Inotera is a very successful DRAM manufacturer, and this contract affirms that we can bring significant value to a very cost sensitive business model,” said Manfred Kerschbaum, senior vice president and general manager of Applied Global Services. “In addition to reducing costs, we improve performance by enabling the fastest time to repair and recovery, reducing customer risk and enhancing predictability of operations.”
Key to this system maintenance agreement is Applied’s ExpertConnect capability that employs Applied’s global support infrastructure, extensive database of best practices and remote diagnostic technologies to rapidly identify and repair problems. Remote connectivity and robust data acquisition systems enable more efficient troubleshooting, tool matching, tool monitoring and faster response, regardless of the physical location of the equipment or service provider. ExpertConnect is a proven solution that is currently functioning on more than 1,000 Applied systems worldwide.


