VLSI awards top chip suppliers
The competitive play continued in this year's customer satisfaction equivalent of the World Series.
The highlights from the awards are shown below.
According to VLSIresearch,Teradyne and Advantest reversed slots this year, with Teradyne scoring a home run in the bottom of the ninth, just three basis points ahead of Advantest. These are the companies that made great strides in keeping their customers satisfied.
With 14 of the 20 suppliers achieving greater than an 8.0 rating this year, the average rating for these suppliers increased 12 basis points to 8.12. 1 basis point is 1/100th
"The suppliers were knocking balls out of the park to achieve such high ratings from their customers this year, with significantly higher ratings in technical leadership, commitment, and trust," comments G. Dan Hutcheson, Chairman and CEO of VLSIresearch.
He continues, "These results reflect the increased level of partnering it is taking to surmount the increased challenges of today's industry. This would not have been possible without tireless efforts by the employees of this year's winners, hitting a lot of singles to advance their companies home. Winning is not just about a home run product. It's about covering all bases with the customer and satisfying their needs on a day-by-day basis over the entire year. Congratulations to the 2013 10 BEST winners!"
Most Improved Suppliers
In Large Suppliers, Lam Research shows the most improvement with its movement up from 12th to 9th position and a 9 percent rating increase. The merger with Novellus has certainly been positive for the company.
Hitachi Kokusai Electric and ASML follow Lam with rating increases of 5 percent, respectively.
Plasma-Therm and Agilent Technologies show the most improvement among Focused Suppliers with a rating increase of 8 percent each.
This information was obtained from VLSIresearch from the following website:
https://www.vlsiresearch.com/public/cms_pdf_upload/700225_2013.htm
